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Detail Pekerjaan

PT Swakarya Insan Mandiri

ACCOUNT SUPPORT COORDINATOR (AREA BALI)

PT Swakarya Insan Mandiri

lokasi

Kota Denpasar, Bali

requirment

Full TimeKerja di kantor

Terakhir diperbarui pada 28 Februari 2024

education

Pendidikan

Minimal S1

gender

Jenis Kelamin

Tidak ada ketentuan

age

Usia

Tidak ada ketentuan

experience

Pengalaman

Tidak ada ketentuan

Pekerjaan ini membutuhkan

checkKeterampilan Komunikasi

Deskripsi Pekerjaan

Job: Account Support Coordinator

Job Description:

  • Build strong business relationships with merchants by actively engaging with them and listening to their needs and feedback.

  • Collaborate with partners to develop and execute marketing campaigns and initiatives that add value to our users, creating a mutually beneficial situation.

  • Drive growth and ensure a high ROI by adopting a data-driven approach for estimating ROI and conducting KPI analysis to enhance basket size and customer loyalty.

  • Serve as the main point of contact between merchants and internal stakeholders, ensuring service and food quality consistency.

  • Resolve merchants concerns and issues promptly through email, phone, or in-person interactions.

  • Collaborate cross-functionally with product, operations, and merchant acquisition teams to optimize the merchant experience.

  • Contribute to the creation of frameworks, processes, and tools to manage team performance, ensuring knowledge continuity for better merchant service.

Qualification:

  • Minimum education of S1 (any major)

  • Freshgraduates are welcome

  • Possess high initiative and responsiveness

  • Target Oriented and able to work under high pressure

  • Going extra miles mindset

  • Good communication skill

  • Familiar with Google Form and Google Drive. Understand Excel or Google Spreadsheet would be preferred

Benefit

Bonus kinerjaGaji PokokBPJS

Hari Kerja

Senin - Sabtu

Jam Kerja

08:00 - 17:00

Tentang Perusahaan

PT Swakarya Insan Mandiri

PT Swakarya Insan Mandiri

Outsourcing

PT. Swakarya Insan Mandiri atau SIMGROUP merupakan perusahaan penyedia tenaga alih daya yang berdiri sejak 1 Agustus 2007. Saat ini SIMGROUP telah bekerjasama dengan lebih dari 100 client dan tersebar di lebih dari 50 kota yang tersebar di seluruh wilayan Indonesia. SIMGROUP berkomitmen untuk selalu memberikan peluang pekerjaan kepada seluruh jobseeker untuk ditempatkan di client yang bekerja sama dengan proses rekrutmen yang 100% GRATIS, tidak ada biaya apapun. Client yang sudah bekerja sama dengan SIMGROUP terdiri dari berbagai lini bisnis, seperti bidang logistik, multifinance, manufacture dan lainnya.

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