Detail Pekerjaan

Call Center Representative - English Speaker (Jakarta)

Influx

Jakarta Selatan, DKI Jakarta

Full Time • Kerja di rumah

Lowongan sudah ditutup

Pendidikan

Minimal D3/D4

Jenis Kelamin

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Usia

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Pengalaman

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Pekerjaan ini membutuhkan

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Deskripsi Pekerjaan

We’re continuously looking for detail-oriented and thoughtful people in Indonesia to join our team. You’ll be tasked with answering customer questions through phone calls and video calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. You’ll be tasked with: - Answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers. - Diagnose and solve the customers’ problems via phone, email, and chat. - Communicate effectively via phone, chat, and email with our customers - Coordinate effectively with peers and your manager

Hari Kerja

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Jam Kerja

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Tentang Perusahaan

Influx is the global leader in ‘Support as a Service,’ elastic, pay-as-you-go support teams. Companies like Linktree, Biteable, Blenders Eyewear and Sendle work with Influx to make their support teams fast, flexible and scalable. We’re disrupting the $250B+ BPO industry with our fully remote, work from anywhere workforce, available in a flexible, month-to-month format. We’ve built our own suite of custom software to empower our teams to deliver exceptional services in a flexible format, perfect for high-growth businesses who only need a couple of agents today, but who plan on growing significantly over the next couple of years. High-growth eCommerce, SaaS, and marketplace businesses love working with us because we solve their service problems today while providing flexible, long-term solutions as they grow. Our roots are in Melbourne - but we have key executives based all around the world, including in the Asia Pacific, Europe-Africa, and Americas regions.

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