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Detail Pekerjaan

Customer Service Lead

Bukit Vista Hospitality Services

Lowongan sudah ditutup

Pekerjaan ini membutuhkan

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Pencarian Informasi

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Skill Komunikasi Bagus

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Customer Service

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Minimal Pendidikan

Minimal D3/D4

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Jenis Kelamin

Tidak ada ketentuan

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Maksimal Usia

Tidak ada ketentuan

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Pengalaman

Minimal 1 Tahun

lokasi

Kabupaten Badung, Bali

requirment

Full Time; Kerja di rumah

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Lowongan Tersedia

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Dapat Dinegosiasikan

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Deskripsi

Who are You?
 You are the leader of Customer Support team. Your main goal is our guests’ satisfaction and delight. You will lead the team to achieve that goal. As a leader, you have a hospitable personality. You’re able to manage and guide the team to provide a perfect check-in experience to the properties the guests staying at, to deliver a top hospitality experience. You’re empathetic & poised when dealing with team management as well as guest conflicts and you can keep a calm, steady focus to resolve all the daily situations that might arise. You keep the team on track and work effectively to reach the goal, as well as nurture and develop and innovate our hospitality services. What will You do? * Continuously improving workflow of CS team. * Supervise the CS team members. * Monitoring and evaluating KPI Achievements for each team member. * Create and deliver report of CS team’s work result. * Nurture and develop talents in the team to help CS team grow and transform.

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Hari Kerja

Diinfokan lebih lanjut

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Jam Kerja

09:00 - 06:00

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Tentang Perusahaan

Bukit Vista mission is to inspire delight through hospitality innovations that positively transform our guests, partners, and employees. We're a remote first hospitality company now and located across the 5 major islands of Indonesia. Our home base is located in the sunny neighborhood of Jimbaran in South Bali. Currently, we're hiring mostly internship roles and a few full-time roles to innovate in hospitality.

https://www.bukitvista.com/