Customer Success Representative

This is how you will inspire our company : 1. Leads organizational efforts for customer facing researching, including overseeing mapping of end-to-end customer journey 2. Maintain a high level activity and collaborate effectively with cross-functional team members 3. Respond to guests needs and queries in a timely and accurate way 4. Manage the partners communications in daily bases 5. Strives for the one contact resolution goal and eliminates the need for follow-up 6. Go above and beyond to engage with customers 7. Contribute to a high-performance and friendly workplace culture 8. Taking ownership of customers’ issues and following problems through to resolution