Front Desk Receptionist

Vacancy Announcement: Front Office and Reservation Positions

We are looking for talented candidates to join our team as Front Office and Reservation staff for our hotel in Nusa Penida - Bali. The ideal candidates should have the following qualifications:

- Minimum Bachelor's degree in related education. - At least 2 years of experience in the same position. - Computer literate. - Good communication skills in English (oral and written). - Excellent leadership skills. - Ability to prioritize and manage time. - Ability to perform under pressure. - Problem-solving skills.

Responsibilities:

- Ensuring the Front Desk provides a professional and friendly service for guests. - Dealing with guests, including handling complaints. - Troubleshooting emergencies. - Being able to work with the hotel Reservation system / PMS. - Having prior experience or able to learn some of the basic e-commerce tasks like managing OTA’s through the channel manager, setting up packages/promos in the booking engine. - Being able to quickly reply to inquiries through different channels like email, telephone, WA, social media, etc. - Having a sales mindset, looking for ways to maximize revenue opportunities. - Being accurate in creating daily reports.

If you meet the above qualifications and are interested in this position, please send your application letter and CV with a new photo to [email protected]. Kindly confirm via WhatsApp 081339133168 after sending CV.

Only shortlisted candidates will be contacted for an interview.

Thank you for considering this opportunity.