Detail Pekerjaan

NOC / Technical Support

Natanetwork

Kota Surabaya, Jawa Timur

Full Time • Kerja di kantor

Terakhir diperbarui pada 27 Oktober 2023

Pendidikan

Minimal S1

Jenis Kelamin

Tidak ada ketentuan

Usia

Tidak ada ketentuan

Pengalaman

Minimal 1 Tahun

Pekerjaan ini membutuhkan

Basic Web Technology Knowledge check

Basic Networking Knowledge check

HTML/CSS

PHP

Basic Database Knowledge check

Customer Service check

Helpdesk Support check

Linux Administration

Deskripsi Pekerjaan

job desk:

Network Monitoring, ensure all trafic are in good - basic configure Network equipment such as Switch, Router Mikrotik/Juniper/Cisco/others
Problem solved customer issue hosting, domain, server
Handling Customer Service via WhatsApp, Ticketing system
Product Knowledge regarding Web Hosting, Virtual Machine, Server - Create a report / Article / Tutorial knowledgebase
Actively in forum community related hosting

Requirement:

Minimum D3 IT / Computer / Telecommunication (Fresh graduates are welcome to apply)
Understand basic networking, routing, firewall, TCP/IP, DNS, VPN, VLAN, BGP
Having basic skill Linux OS
Understand WHM/cPanel & DirectAdmin Hosting Control Panel
Having knowledge about Virtual Machine, domain & DNS Record
Understand email server concept IMAP, POP3, SMTP
Able to work in shift / flexible - high motivate and willing to learn a lot

Hari Kerja

Senin - Jumat

Jam Kerja

08:00 - 17:00

Tentang Perusahaan

NATANETWORK merupakan sebuah perusahaan yang bergerak di bidang web hosting. Melayani penjualan produk web hosting, domain, server dan seputar layanan yang berhubungan dengan internet & datacenter.

Lihat detail profil