Store Manager

Job Descriptions - Manage daily café operations - Interact with customers to ensure all inquiries and feedback are handled promptly & appropriately - Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability - Meet sales goals by training, motivating, mentoring and providing feedback to sales staff - Manage training of new staff in accordance with our service standards - Maintain updated records of daily, weekly and monthly revenues and expenses - Ensure high levels of customers satisfaction through excellent service - Complete store administration and ensure compliance with policies and procedures - Maintain outstanding store condition and visual merchandising standards - Conduct personnel performance appraisals to assess training needs and build career paths - Deal with all issues that arise from staff or customers Requirements: - Age maximal 35 years old - Minimal Bachelor's degree /Diploma in hospital ity or any related major - Well-groomed and presentable - Proven working experience as assistant or Store Manager minimal 4 years in F&B Industry (preferably in cafe) - Fluent in both written& spoken English - Can work well under pressure & have flexible working hour - Strong manageríal& communication skills - Strong commitment to service excellence